Your privacy and data security are our top priorities
gospin ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access or use our online casino and sports betting services through gospin.cam and all associated platforms, mobile applications, and digital properties.
By registering an account and using gospin services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any aspect of this policy, you should not use our services. This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of gospin services.
We comply with applicable Indonesian data protection laws and international best practices for online privacy. This policy applies to all Indonesian residents who are at least 21 years of age and registered as gospin players.
gospin acts as the data controller for all personal information collected through our platform. We determine the purposes and means of processing your personal data. For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
gospin collects several categories of personal information necessary to provide our services, ensure platform security, comply with legal obligations, and improve user experience. The types of data we collect include:
When you create a gospin account, we collect: full legal name as it appears on your government-issued identification, date of birth, gender, residential address in Indonesia (including city, province, and postal code), email address, mobile phone number, username and password (passwords are encrypted and never stored in plain text), preferred currency (Indonesian Rupiah), and marketing communication preferences.
To comply with anti-money laundering regulations and verify player eligibility, we collect: copies of government-issued identification documents such as Indonesian KTP (Kartu Tanda Penduduk) or SIM (Surat Izin Mengemudi), proof of address documents dated within the last three months (utility bills, bank statements, or government correspondence), selfie photographs holding identification documents for biometric verification, and source of funds documentation for high-value transactions.
We collect payment information including: bank account details for Indonesian banks (BCA, BRI, BNI, Mandiri) used for deposits and withdrawals, e-wallet account information (OVO, DANA, GoPay), deposit amounts, dates, and transaction reference numbers, withdrawal requests, amounts, and processing status, payment method preferences, and complete transaction history including timestamps and amounts in Indonesian Rupiah.
We automatically collect data about your gameplay: games played (slots, live casino, sports betting, togel, Teen Patti, Andar Bahar), bet amounts, win and loss records, bonus claims and wagering progress, session duration and frequency, favorite games and betting patterns (used for personalized recommendations), responsible gaming tool usage (deposit limits, self-exclusion requests), and account balance history.
When you access gospin, we automatically collect: IP address and approximate geographic location (city-level), device type, operating system, and browser version, screen resolution and device language settings, cookies and similar tracking technologies (see Section 8), referral source (how you found gospin), page views, navigation paths, and time spent on pages, connection type and internet service provider, and error logs and technical diagnostics.
We retain records of: live chat conversations with customer support agents, email correspondence with gospin, support ticket history and resolution outcomes, feedback surveys and player satisfaction ratings, and marketing communication interaction history (opens, clicks, unsubscribes).
gospin processes your personal data for the following legitimate purposes:
Your Control: You may opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in any promotional email. Essential service communications (withdrawal confirmations, security alerts) cannot be disabled as they are necessary for account operation.
Although gospin primarily serves Indonesian residents, we adhere to international data protection standards. Our legal bases for processing your personal data include:
gospin does not sell your personal information to third parties for marketing purposes. We share your data only in the following limited circumstances:
We share necessary financial information with Indonesian banking partners (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data solely for transaction completion.
When you play games from third-party studios, minimal session data (username, bet amounts, game results) is shared with the game provider for proper functionality. These providers are contractually obligated to protect your data and may not use it for other purposes.
We may use third-party KYC verification services to authenticate identification documents and prevent identity fraud. These services access only the data necessary for verification and delete it after processing.
We may disclose your information to Indonesian law enforcement, regulatory bodies, or courts when legally required to do so, such as in response to valid subpoenas, court orders, or fraud investigations.
In the event of a merger, acquisition, or sale of gospin assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and provided the opportunity to delete your account if you do not consent.
gospin retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations. Specific retention periods include:
All data is stored on secure servers with bank-grade encryption. We employ multiple redundancy systems to prevent data loss and maintain regular backups.
gospin uses cookies and similar technologies to enhance your experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device when you visit our website. We use:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies may limit some gospin features but will not prevent core gameplay.
As a gospin player, you have the following rights regarding your personal data:
To exercise any of these rights, contact gospin customer support at [email protected]. We will respond to all requests within 30 days and verify your identity before processing.
gospin employs industry-leading security technologies and procedures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and should never share your password with anyone.
Your personal data is primarily processed and stored within Indonesia. In certain circumstances, data may be transferred to servers or service providers located outside Indonesia for technical support, payment processing, or game provision. When such transfers occur, we ensure adequate protection through:
gospin services are intended exclusively for adults aged 21 and older. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that a minor has registered an account, we will immediately suspend the account, void all transactions, and delete all associated personal data. Parents or guardians who believe their child has provided information to gospin should contact us immediately at [email protected].
gospin reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated via email to your registered address and prominent notice on the website. The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of gospin services after policy changes constitutes acceptance of the revised terms.
For questions, concerns, or complaints regarding this Privacy Policy or gospin's data practices, please contact:
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with Indonesian data protection authorities or seek legal remedies under applicable Indonesian law.
All personal data and financial transactions protected by 256-bit SSL encryption. Your information is never transmitted or stored in plain text.
gospin never sells your personal information to third parties for marketing purposes. Your data is used exclusively for service provision and security.
Request a complete copy of all data we hold about you at any time. We respond to access requests within 30 days with detailed reports.
Update, correct, or delete your personal information directly from your account settings or by contacting support.
Unsubscribe from promotional communications any time with one click. Essential security and transaction alerts remain active for your protection.
Our KYC and data retention policies meet international gaming standards and Indonesian legal requirements for player protection.
Our support team is available 24/7 to answer questions about data collection, usage, security, and your privacy rights at gospin.